Michael J. PalmerMichael J. PalmerMike directs the Multimedia and Computer-Human Interaction Laboratories at the Center for Advanced Technologies, the applied research division of American Management Systems (AMS), an international consulting firm with 1993 revenues exceeding $360 million. As a management consultant specializing in leveraging new technologies to enhance communication in real-world business environments, he leads and contributes to AMS projects worldwide. He holds a B.S. in Aerospace Engineering from Arizona State and an M.S. in Engineering Management from Stanford. His recent activities have been featured in Software Magazine and Datamation, and he is a frequently invited speaker at industry conferences like Data Base World and Client/Server Solutions.